Vacancies

Vacancies

Want to join the team? Our current job vacancies are displayed below.

To apply complete our application form here


Customer Service Advisor

Hadleigh Pool & Leisure

We are seeking a highly motivated and enthusiastic individual to join our Customer Service Team. To deliver a friendly, professional and efficient customer service creating a welcoming atmosphere for each of our customers in line with the Trust Quality Management System, with the key aim of retaining existing and attracting new customers.

 

Role of person;

·       To collect and record fees and bookings of facilities and activities

·       To drive sales of membership and secondary spend

·       To be a point of authority for all member enquiries

·       Answer customer queries face to face and by telephone

·       Distribute incoming and send outgoing post

·       Carry out general administrative duties such as filling, scanning etc.

 

Desirable attributes;

·       Able to provide a friendly, helpful and professional service to our customers

·       Excellent communication skills

·       Able to work under your own initiative

·       Reliable

·       Punctual

·       Know how to use a computer and programmes. 

Closing date: 1st February 2019

APPLY HERE

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Manager on Duty

Centre Sudbury Sports Centre, Sudbury, Suffolk

As the Manager on Duty, you are an integral part of the team responsible for the day to day operation of your facility. The workload is varied, no day is the same, so we are looking for organised, proactive and problem-solving team player to lead the operational team.
You will have an eye for detail with first class customer service skills and the confidence to communicate with people from all walks of life. You will be able to adhere to the Health & Safety procedures ensuring the comfort and safety of your customers and colleagues.
You will required to complete some administration tasks and reach deadlines to support your Centre Manager with a variety of projects. 

You ideally will hold a Level 2 Fitness Instructor qualification
Your continuous professional development is as important to us as it is to you and we provide access to a variety of courses and qualifications. 
You will need to be a minimum of 18 years old and hold previous experience of working in a role of responsibility, ideally in leisure.

Responsibilites to include: • The management of all operational staff • Quality management systems • Ensuring a high standard of customer service is maintained in all departments • Acting as key holder responsible for locking and unlocking the site • Adhering to Health & Safety requirements • Assist in administrative duties • Dealing with customer comments, complaints and queries • Set ups and take downs for sport activities • To work with the centre manager to achieve high standards of the centre • Level 2 Gym Instructor qualified

Salary: £8.62 per hour

Hours Of Work: 9.5 hours per week including evening and weekends

Job Description

Closing Date: Ongoing

APPLY HERE


Apprenticeship- Leisure Operations / Activities Leader

Centre Kingfisher Leisure Centre & Hadleigh Pool and Leisure

Summary of Job Assisting with day to day operations of the leisure centre. See Job description below for more information

Salary £132.60 per week

Hours of Work 39 hours per week

Job Description-Kingfisher Leisure Centre Apprenticeship

Job Description-Hadleigh Pool and Leisure Apprenticeship

Closing date: Ongoing

APPLY HERE

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